Take a look at this blog, it has several potential fixes for 1935 errors: Open andįIX the code error that is preventing it from being opened in Office! It will sometimes be able to open a file that the Office application can't. It is also often useful for fixing problems with document corruption For people who can't afford MS Office, it is a good alternative. It has equivalent programs and many but not all of the same features. LibreOffice is a free alternative to MS Office. I would be most appreciative of your assistance. I have all the documentation which confirms the repairs and my account should have a lengthy record of my futile telephone contacts with Microsoft, Mumbai !! Is it possible for me to receive a replacement installation disk and product key? Although the offer was not made, (& I wasn'tĪware of the problem at the time) can the Microsoft retail store - which repaired my computer - furnish me with those items without charge? I hope I do not have to purchase another Home & Student, 2007 program again. Which I had planned to replace in June, this year). I no longer have the disk or the Product Key and - after spending $149 for the "Work & Play" service package and another $60 for the new hard drive (on an old computer The computer was purchased at Best Buy (CA) in June, 2008 with the program installed. Unfortunately, the store technicians were unable to reinstall the original Microsoft Home & Student 2007 and I have no program.
After months and excruciating hours speaking to limited English speaking technicians in India, with no results, I took my computer into a Microsoft store, where it was necessary to install a whole new hard drive, with
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